Bugonia

“The most important thing I want to stress to you right now is I never want to put this behind us. Never. What happened is part of all of us now. And it doesn’t go away, and it doesn’t get swept under the rug, and it doesn’t get excused. Not on my watch. This one sticks. Forever. I am putting this up on the corporate masthead for all to see. For everyone in our company and our industry to learn from. That’s why I’m meeting all of the victims’ families this week. To let the know we are going to do better. Maybe we don’t even try to market a product like this anymore. Or maybe, we take this experience to grow and to get this formula right. Because I really do think if done correctly and safely, this could be a product that could help someone like your mom. But right now, we would like to do what’s right and cover the expenses for your mother’s treatment in hopes that her condition might one day improve. We will not tolerate the idea of you or your family bearing the financial burden of this. We are covering all of it. This one’s on us. And, again, we’re just so sorry.”