Privacy Policy

Last revised: September 15, 2026

This policy explains how FLICK INTERACTIVE LLC (“Flick,” “we,” or “us”) handles personal information across our app, website, and related services, wherever we offer them. The information involved depends on the features you use. Reading or using the Service is not blanket consent to every kind of processing.

Request account deletion or exercise privacy rights.

1. Information we collect

  • Account and profile: account identifiers, username, name, email or phone number, sign-in provider information, profile photos, biography, and preferences you provide. Guest use can also generate an account or installation identifier before you save an account.
  • Content and activity: ratings, reviews, watch history, lists, comments, follows, likes, searches, recommendation inputs and feedback, and information you submit to support or report to moderators.
  • Imports: files, usernames, viewing history, ratings, reviews, and social connections you choose to import from other services, and public information retrieved to perform those imports.
  • Contacts, with device permission: names, phone numbers, and address-book identifiers for contacts you allow us to access. These are uploaded and stored on our servers to match friends and generate social and invitation suggestions. They can include people who do not use Flick. A person’s phone number may also reach us when another user uploads contacts.
  • Device and usage: IP address and approximate location derived from it, browser and device information, operating system, app version, installation and session identifiers, notification tokens, interactions, diagnostics, and error logs.
  • Purchases and communications: subscription status, products, transaction identifiers, trial and refund history, support correspondence, and email delivery, open, and click events. Apple and Google handle store payment credentials; we receive transaction and entitlement information.

Information comes from you, your device and use of Flick, users who interact with you or upload contacts, authentication and purchase providers, and sources you ask us to import from.

2. How we use information

We use information to provide accounts and features, sync your activity, process imports and subscriptions, find friends, personalize recommendations and feeds, communicate with you, provide support, analyze and improve performance, prevent abuse and fraud, enforce our terms, and meet legal obligations. We also use activity and preferences to infer movie and TV interests.

Some recommendation, search, and generated-content features use machine-learning or AI services. Information relevant to the feature, such as your request, ratings, viewing preferences, or feedback, may be processed by those providers. Generated results can be inaccurate. Avoid putting sensitive personal information into free-text requests.

3. Public and social information

Flick is a social service. Profiles and activity such as reviews, ratings, lists, and social connections may be visible to others, including through public web pages, shared links, previews, search engines, and authorized API access, depending on the feature and available visibility controls. Do not assume that an item is private unless the feature says so. Other people can copy public content, and removing it from Flick cannot recall copies they independently made.

Contact matching may help people who know your phone number find your profile. Blocking limits interactions supported by that feature; it does not make public web content confidential.

4. When we disclose information

  • Service providers: hosting, storage, authentication, analytics, diagnostics, messaging, AI processing, and subscription administration. Examples used by Flick include Google/Firebase, Supabase, RevenueCat, and Resend. Providers receive information needed for their work; not every provider receives every category.
  • Stores and purchase providers: account and transaction identifiers, purchased products, subscription and refund history, account tenure, and use of purchased features to administer billing, prevent fraud, and evaluate refund requests. Any separately required authorization will be requested through the relevant flow.
  • Other users and services you choose: public and social information as described above, and information you direct us to share through an import, export, or connected feature.
  • Legal and safety purposes: when reasonably necessary to comply with law or valid legal process, investigate abuse, protect people, or establish, exercise, or defend legal rights.
  • Business transactions: in connection with a merger, financing, reorganization, or sale, subject to applicable confidentiality protections and legal requirements. A transaction does not override your existing privacy rights.

Third-party sites and services you visit have their own privacy practices. Their policies apply to information they collect independently.

5. Permissions, cookies, and communications

You can decline contacts access or revoke it in device settings. Revocation stops future access under that permission; it does not itself erase previous uploads. To request deletion of uploaded contacts, email support@flickmovies.com. Nonusers can also contact us about their contact information.

Device settings control photo, camera, and notification access. Browser storage, cookies, and similar technologies support authentication, preferences, security, and measurement. Blocking or clearing storage may sign you out or affect functionality. We do not currently respond to browser Do Not Track signals. Any legally required opt-out preference signal or separate consent requirement remains applicable.

Use email unsubscribe links and available notification settings to control optional communications. Necessary security, account, and transaction messages may still be sent. Requesting a sign-in code authorizes messages needed for that sign-in, not unrelated marketing; carrier charges may apply.

6. Retention and deletion

Retention depends on why we hold information: account and content data supports your ongoing use; transaction records may be needed for accounting and disputes; diagnostics and safety records support security and troubleshooting. We consider necessity, sensitivity, legal requirements, and outstanding disputes when deciding how long to retain information.

You can request deletion of your account and associated data through Profile → Settings → Advanced Settings → Delete Account, or use our web deletion-request instructions without reinstalling the app. Shared lists may be transferred to another collaborator. Limited records may remain where needed for legal obligations, security, fraud prevention, or disputes; backups may persist until overwritten. Copies held independently by other users and services are outside our direct control. Deleting an account does not cancel an Apple or Google subscription.

7. Privacy requests and regional rights

Contact support@flickmovies.com to request access, correction, deletion, a copy of your information, or information about our processing. Identify your Flick username and the request; do not send passwords, sign-in codes, or payment-card details. We may need proportionate information to verify your identity or an authorized agent’s authority. We will respond within applicable legal deadlines and explain any lawful denial and available appeal process. To appeal, reply to our decision or email support with “Privacy appeal.”

Depending on your location and the law’s applicability, you may have rights to portability, objection, restriction, withdrawal of consent, and opting out of sale, sharing for cross-context behavioral advertising, targeted advertising, or certain profiling. California residents may also have rights to know categories, sources, purposes, and recipients of personal information and to limit certain uses of sensitive information. You will not be unlawfully discriminated against for exercising a privacy right. Contact us to exercise applicable rights; this notice does not substitute for any legally required opt-out control.

Where European Economic Area, UK, or Swiss data-protection law applies, our processing bases are providing the contracted service; legitimate interests such as security, support, and service improvement balanced against your rights; legal obligations; and consent where required. You may withdraw consent without affecting earlier lawful processing and may complain to your local supervisory authority.

8. Security and international processing

Flick uses technical and organizational safeguards, but no service can guarantee complete security. Please report security concerns to support@flickmovies.com. Information may be processed in the United States and other countries where we or our providers operate, whose laws may differ from yours. Where required, international transfers must use an appropriate legal mechanism, such as an adequacy decision or contractual safeguards; contact us for information about safeguards applicable to your data.

9. Children

Flick is not intended for children under 13 or any higher applicable minimum age. If you believe a child below the applicable age has provided personal information, contact support@flickmovies.com so we can investigate and take appropriate action, including deletion as required. A parent’s permission does not authorize use below our minimum age.

10. Updates and contact

We will revise the date above when this policy changes and provide additional notice for material changes as required. Where a new use requires consent, we will obtain it before that use; posting an updated policy alone does not provide that consent.

FLICK INTERACTIVE LLC, the operator of Flick, is responsible for the information handling described here and is the controller where that term applies. For privacy questions or requests, contact support@flickmovies.com.